PrintReadySupport
We usually reply within one business day.
Common questions
How do I scan a document?
Tap Scan and hold your iPhone over the page. PrintReady finds the edges and captures the page. Keep scanning to add more pages, then tap Save.
Why can't I find my printer?
PrintReady prints to AirPrint printers. Make sure your iPhone and printer are on the same Wi-Fi network and the printer is turned on. If you don't have a printer, tap PDF to save or share the file instead.
How do I add, rotate or remove pages?
Open a document. Tap Add for more pages from the camera or Photos, or tap the grid icon to rotate, reorder or delete pages.
Where are my scans stored?
Only on your device, inside PrintReady. We never upload them. Deleting the app deletes its documents, so save important PDFs to Files or iCloud Drive first.
How do I sign a document or PDF?
Tap Sign on the Home screen and pick a document, or open any scan, PDF, invoice or CV and tap Sign. Draw your signature once, then drag it into place, resize it and tap Sign page. For PDFs with several pages, use the arrows to choose the page. Your signature is saved only on your iPhone.
How does the free plan work?
The free plan includes 10 scans or creations every calendar month, and it resets on the 1st. Editing, signing, printing and sharing your existing documents is always free.
What is the difference between Pro yearly and Lifetime?
Both unlock the same features. Pro yearly is $19.99 a year with a 7-day free trial for new subscribers and renews until you cancel. Lifetime is a one-time purchase that never renews: $79.99 through December 31, 2026, then $99.99.
I bought Lifetime. Do I need to cancel my subscription?
Yes, buying Lifetime does not cancel an existing subscription. Open your iPhone Settings, tap your name, then Subscriptions, then PrintReady Pro, and tap Cancel Subscription.
How do I cancel my subscription?
In PrintReady, go to Settings and tap Manage Pro. Or open your iPhone Settings, tap your name, then Subscriptions, then PrintReady Pro, and tap Cancel Subscription. Cancel at least 24 hours before renewal to avoid the next charge.
I got a new phone. How do I get Pro back?
Sign in with the same Apple ID, open PrintReady, go to Settings, and tap Restore purchases.
Face ID isn't working. How do I get in?
Tap Unlock and use your iPhone passcode when asked. To turn the lock off, go to PrintReady Settings and switch off Lock with Face ID.
Can I request a refund?
Apple handles all payments and refunds. Request one at reportaproblem.apple.com.
Print partners and business
For print partnerships or business inquiries, email partners@printready.store.